
Ride United
Most of us take transportation for granted. The ability to get from Point A to Point B, while critical, is usually an afterthought. For many people in our community, however, transportation is a major challenge. If you cannot drive yourself and are unable to secure a ride, transportation can be an insurmountable barrier between you and your job, your doctor, your school and more.
Our local United Way wants to help people get where they’re going, which is why we launched Ride United. Ride United is a United Way program that provides on-demand Lyft rides for people with no other transportation options.
How does It work?
Ride United offers temporary, pre-scheduled LYFT rides to connect Martin County residents to education, employment, health care and other critical services. Those in need of transportation assistance should reach out to a participating agency to determine eligibility or schedule a ride.
- Ride scheduling is available during operating business hours (Monday-Friday from 8 a.m.- 4:30 p.m.).
- Early morning, weekend and evening rides are available upon pre-scheduled request.
- Please call at least 1-hour in advance of your needed ride.
- Drivers are not employed through United Way; they are local community members employed by Lyft.
*This program is funded entirely through donations and grants. While the program itself remains active, individual ride requests may be denied due to limited funding or misuse of services.
Agencies, Eligibility, Restrictions
- ARC of the Treasure Coast: 772-283-2525
Services for people with intellectual and developmental disabilities. - CareerSource Research Coast: 866-482-4473 x116
Manages a workforce development service delivery system. - Caring Children Clothing Children (4C's): 772-221-8777
Provides clothing and literacy services to children who need assistance. - Cleveland Clinic Martin North Cancer Center: 772-223-5945 x13719
Offers comprehensive cancer care for patients and families. - Communities Connected for Kids: 772-201-2522
Enhances the safety, permanency and well-being of children through a community network of family support services. - Council on Aging: 772-223-7800
Provides care and services to seniors to improve quality of life. - Florida Community Health Centers: 772-403-5650 x3600
Provides accessible, cost-effective, high-quality, comprehensive care to all persons in our community - GenesisCare: 772-403-2390
Provides advanced treatments and comprehensive care for cancer and other complex diseases. - Hobe Sound Early Learning Center: 772-546-5462
Provides families, regardless of income, an affordable early education program. - Hobe Sound Strong: 862-262-1661
Increases kindergarten readiness. - Hope Center for Autism: 772-334-3288
Services for children affected with Autism Spectrum Disorder. - House of Hope: 772-286-4673
Provides food, clothing, furniture, financial assistance, information, referral and case management. - LAHIA: 772-781-7002
Reduce hunger and mitigate serious health and safety risks for adults and families who are homeless and/or indigent living. - LifeBuilders of the Treasure Coast: 772-882-1222
Services for those progressing through the criminal justice system or dependency court. - Little Lights Dentistry: 772-223-9781
Provides free dental care for uninsured, low-income children. - Martin County Family Promise: 772-266-9327
Assists families experiencing homelessness and low-income families to achieve independent, sustainable housing. - Martin County Health Department: 772-221-4000
Protect, promote & improve the health of all Martin County residents. - Martin County Health & Human Services Department: 772-288-5785
Provides information, referrals, resources, and services, through collaboration with community partners to support sustainability. - Martin County Healthy Start: 772-463-2888
Support and education to pregnant women, infants, and their families. - Martin County Library Systems: 772-219-4907
Connect with people to create learning experiences that improve individuals and communities. - Martin County School District: 772-219-1200
Educate all students for success. - Martin CountyVeteran Services: 772-288-5448
Assists former members of the U.S. Armed Forces and their dependents in obtaining federal and state benefits available to them. - New Horizons of the Treasure Coast: 772-468-5600
Comprehensive mental health and substance use recovery agency. - SafeSpace: 772-223-2399
Provides services to victims of domestic violence and their children. - Salvation Amry: 772-288-1471 x203
Serves clients through case management services. - Stuart/Martin Chamber of Commerce: 772-287-1088 x103
Unites business and professional people to expand the economy of our area. - The Inner Truth Project: 772-200-4599
Offers therapeutic services to survivors of sexual trauma and educates the larger community on prevention strategies. - Treasure Coast Hospice: 772-233-8984
Provides hospice and grief support services to patients and families. - Tykes & Teens: 772-220-3439
Provides mental health and wellness services for children and families. - West Palm Beach VA Health Care System: 561-422-7372
Provides care for those who have served in our nation’s military and for their families, caregivers, and survivors. - Volunteers in Medicine (VIM): 772-218-9366
Provide free healthcare for those who have no access to care.
Eligibility
This free service is available to Martin County residents or clients of a participating agency who need transportation for any of the following areas:
- Health appointments
- Employment opportunities
- Procurement of food
- Educational
- Legal
- Housing
- Economic stability
Client must be a Martin County resident and 18 years of age or accompanied by an adult.
Restrictions
- Client cannot alter the route to do other business/errands without consent from the requesting agency and UWMC. These rides are meant for a single or round-trip ride to and from the destination.
- The maximum limit is $25 each way, with exceptions for emergency situations. Every effort will be made to accommodate as many rides as the grant will provide.
- This grant is purposefully designed with low barriers to access services. As per the grant recommendations, there is no income level to be eligible to participate in this program. However due to current funding restraints, rides are scheduled on a case-by-case basis.
Rides may be canceled up to one hour before the scheduled trip without any cancellation fees. Cancellations can be made directly by the rider or by contacting United Way for assistance. While no charges are applied to the participating agency or client, late cancellations and no-shows do result in fees charged to United Way and reduce the total number of trips available through the grant.
Please note: missing more than three scheduled rides will result in a 30-day suspension from the program.
If you are not eligible or have reached your ride limit, explore other available transportation services by clicking below:
Flexible Link Tutorial
Call United Way or a participating agency to schedule your ride in advance.
Once your ride is scheduled, you’ll receive a text message from Lyft at 60996.
Review the message to ensure all ride details are correct. Then, click the link next to “Request your ride at” to activate your ride, or call the 1-800 number provided and follow the voice prompts.
After clicking the link, you'll be redirected to a Lyft page in your browser.
Double-check the pickup location and destination for accuracy, then tap “Request now.”
A pop-up will appear reminding you to only request your ride when you're ready to leave.
Tap “Request” only when you're ready to leave.
NOTE: We suggest requesting the ride 15-30 minutes prior to when you want to be at your destination.
Once you request the ride, you’ll see a screen indicating that Lyft is searching for a nearby driver.
After a driver accepts your ride, your Lyft screen will refresh, and you’ll receive another automated text message with the:
- Driver’s name and phone number
- Vehicle make, model, and license plate
- Estimated pickup time and map location
NOTE: Please be ready and waiting outside at your designated pickup location when the driver arrives.
If you do not receive a text message, you may have Lyft or unknown senders blocked on your phone.
If this happens, United Way will be notified and will contact you to help you adjust your settings and resend the link.
Thank you to our Ride United sponsors!